Support
How can we help?
Answers to common questions, troubleshooting tips, and a direct way to reach us.
Help topics
Counts not updating
Make sure you are tapping inside the large circle. If the app seems unresponsive, close it fully and reopen it — your saved counts remain on your device.
Notifications not arriving
Check that reminders are enabled in athar's Settings, then open iPhone Settings › Notifications › athar and ensure notifications are allowed. Focus modes and Low Power Mode can also delay or silence notifications.
About saved counts
Your counts and preferences are saved automatically and stored locally on your device. They are not linked to an account and are not synced between devices.
Backup and restore
athar does not provide cloud sync. Because data is stored on your device, deleting the app removes it. Device backups may preserve app data depending on your phone's backup settings, but this cannot be guaranteed.
Changing language or theme
Open Settings in athar to switch between Arabic and English, pick one of eight themes, create a custom theme, or choose System, Light or Dark mode.